Skip to main content
JRM Hotels
Machane Yehuda market in Jerusalem, alive with color

Concierge services

The trip has a hundred moving pieces. Hand them to one address.

The hotel is the anchor. But a trip is flights, transfers, meals, minyanim, days out, and the small emergencies nobody plans for. Every one of them is something we take care of, so the only thing you manage in Israel is the pleasure of being there.

Flights, arranged for you

Routed around Shabbos, with the family seated together.

Tell us who’s flying and when you want to be in Yerushalayim. We arrange the flights around your minhagim and your children’s bedtimes: landing before Shabbos with margin, seats together, and the schedule built so the first day of the trip isn’t spent recovering from it.

A driver, waiting when you land

Your name on a sign at arrivals.

No taxi line at Ben Gurion, no negotiating a fare in a language you don’t bargain in. Our driver knows your flight number, tracks your landing, and waits as long as it takes. The trip begins calmly, the moment you step out of arrivals.

Local guidance: where to eat, daven, and go

Answers from people who live it.

Which hechsherim are on which restaurants this year. Where the vasikin minyan is near your hotel. Which museum works for a five-year-old on Chol Hamoed and which one to skip. We live this city; ask us the way you’d ask a brother-in-law who moved here twenty years ago.

Mid-trip help, six days a week

One call, and a person who knows your trip answers.

A stroller wheel breaks. You need a doctor who speaks English at 11pm. The baby needs formula with a hechsher you trust. Mid-trip is exactly when you need someone, and we answer six days a week; for a true emergency, your hotel front desk is on duty at every hour. The moment Shabbos or Yom Tov ends, we pick up where we left off.

Full itinerary planning

Your days, built by a trusted planner.

Kevarim in the north, the Kosel at dawn, a day in Tzfas, dinner that everyone will actually eat. Our planner sits with you before you fly and builds the days around your pace, your standards, and who’s coming, from grandparents to toddlers to a chosson and kallah. You wake up each morning already knowing the plan.

Speak with us

Tell us what the trip needs.

Start with the hotel or start with the whole trip. Either way, it is one conversation.

From midday Friday Jerusalem time until Shabbos is out in Israel, and on Yom Tov, we are offline.

Call Reserve your hotel