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JRM Hotels

Amenities & Facilities

What is the cancellation policy at a kosher hotel in Jerusalem?

Across the kosher hotels JRM books, cancellations typically carry a processing fee of about 6%, and the free-cancellation window varies by hotel and tightens sharply for Yom Tov — often a month or more before a holiday. We confirm the exact policy in writing before you book.

The pattern across the four hotels is similar but not identical. Prima Palace allows free cancellation up to 5 days before regular dates, 16 days before a Yom Tov (32 days for Sukkos), and 32 days for groups of 5+ rooms, with a 6% processing fee. Jerusalem Gate requires cancellation up to a month before holiday periods, charging 50% within that month and the full amount for a no-show. Haneviim Boutique adds a 20% non-refundable deposit on top of the 6% fee.

Because the windows are strict and holiday bookings are non-trivial, we lay out the specific cancellation terms for your hotel and dates before you commit — so there are no surprises if plans change.

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Last verified 2026-06-26. Hotel details — kashrus, mikveh, elevator schedules, room configurations — are confirmed for your specific dates before any booking.

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